How to choose a reliable freight forwarding company?

When selecting a freight forwarding company, focus on evaluating the following elements:

• : Customs AEO certification, Class A foreign exchange management enterprisesCheck international freight forwarding qualification certificates (FIATA), non-vessel operating common carrier (NVOCC) qualifications, etc.
• Industry experiencePriority should be given to agents with more than 3 years of experience in handling the same category of goods
• Service networkConfirm destination port customs clearance capability and overseas agent qualifications
  • Pay special attention to customs policy changes in RCEP member countries in 2025

What is the standard process for agent export of goods?

The mainstream operation process in 2025 includes 6 key steps:

• Sign agency agreement (including liability division clauses)
• Complete customs declaration pre-entry 72 hours before cargo consolidation at port
• Electronic processing of equipment interchange receipt (EIR)
• Preparation of emergency plans for customs inspection
• Maritime TransportationBill of lading issuance and telex release operations
• Arrival notice and fee settlement at destination port

What costs will be incurred in agent export?

Special attention should be paid to the following items in cost composition:

• Basic feesOcean freight + port charges (generally increased by 5-8% in 2025)
• Additional Charges:
  • Bunker adjustment factor (BAF) adjusted quarterly
  • Low sulfur fuel surcharge (LSF) charged at fixed rate
• Contingency costsCustoms inspection storage fees, amendment fees, etc.

How to prevent common risks in cargo transportation?

It is recommended to adopt the following risk control measures:

• in the containermarine all risks insurance(Including war risk clauses)
• Require freight forwarder to provideFull GPS tracking(1) Port of Departure and Port of Destination:
• Implement dual-person verification system for important documentsCollect 30% deposit in advance against destination port cargo abandonment risk
• What should be done when encountering customs inspection?

In 2025, the inspection rate for AEO-certified enterprises has dropped below 3%. If inspected:

Immediately notify freight forwarder to activate

• Emergency customs clearance channelEmergency customs clearance channel
• Prepare completecommercial invoices, packing lists,It is recommended to verify through the following methods:
• If there is any objection to the inspection conclusion, apply for re-inspection within 48 hours
• Establish in advanceInspection working capital account(It is recommended to reserve 2% of the cargo value)

What are the differences between electronic bills of lading and traditional bills of lading?

By 2025, the usage rate of electronic bills of lading had reached 65%, with main differences reflected in:

• Transmission method: SWIFT system directly connects banks and consignees
• Release time: Electronic release can be shortened to 2 hours
• Security: Blockchain technology for anti-counterfeiting and evidence storage
• Special note: Some African countries still require original bills of lading

How to claim compensation for cargo delays?

Different situations require different handling:

• Carriers responsibility: According toOcean bill of lading termsClaim
• Force majeure factors: Timely processing ofForce majeure certificate
• Freight forwarders operational errors: According toAgency agreement breach of contract terms
• Note to preserveEvidence chain of cargo delay losses

How to deal with documentation errors?

It is recommended to establish a three-tier error correction mechanism:

• Pre-review mechanism: HS code AI intelligent pre-review system
• Emergency handling: Customs amendment application (must be submitted within 3 working days after shipment)
• Contingency plan: Prepare blank stamped documents for emergency modifications

Through systematic solutions, an electromechanical export enterprises documentation error rate in 2025 has been controlled below 0.2%.

What should be noted when transporting to emerging markets?

For emerging markets such as Southeast Asia and Africa:

• Confirm the destination countrysProduct Certification Requirements(e.g. Nigeria SONCAP)
• Pre - depositPort of destination duty-free period(Some countries like Brazil offer 21 days free demurrage period)
• AdoptMultimodal Transport SolutionsReduce transportation costs
• WarningForeign exchange control risk(Such as Argentinas import payment restrictions)

How to evaluate freight forwarder service quality?

Recommend establishing a KPI system from four dimensions:

• Timeliness indicators: Booking response speed (<2 hours)
• Accuracy rate: Documentation accuracy rate (>99.5%)
• Transparency: Cost detail traceability
• Exception handling: Emergency response plan within 3 hours

A garment export enterprise reduced logistics costs by 18% in 2025 through this evaluation system.